HOW TO ORDER
Dear customers, for your convenience, time savings and with respect to your schedule, we have created an order portal for you www.vytisknetesi.cz.
There you can select or define the product you need to print at any time, even at the weekend or at night.
You can immediately find out the price of the order, you can enter the print data, which the system will check for free in about five minutes, and you can order. The system confirms your order, which is automatically and preferably sent to production directly to the print queue of the selected press.
For those of you who prefer personal email communication, we will accept orders in written form.
The order must meet the following requirements:
- for a legal entity, the business name
- delivery and billing address
- name and surname of the ordering person, contact telephone and e-mail
- file name - the name must contain the name of the material, the final dimension in mm and the name of the motif, e.g.: banner450g_250x600_ golf.pdf
- exact final dimension
- type of material
- type of finishing technology and printing method
- packaging method
- method of collection of the finished product
- payment method
- clause: I declare that I agree to Terms and Conditions of SRP s.r.o., which are available at www.srp-reklama.cz
IMPORTANT NOTES ON ORDERING:
- CALCULATIONS - NO PHONE CALL SALES, calculations are sent by e-mail and are valid for 1 month only
- ORDER AFTER PRELIMINARY CALCULATION - if you want to apply the preliminary calculation, you need to send the calculation together with the order, if the number of pieces in the order is changed (reduced) compared to the calculation, it is possible that the price per piece will be different (higher).
- In the product calculations we calculate the dimensions of the actual materials used (including tunnels and drops), not the final product dimensions. If this is different in the calculation compared to the order, the price may be different.
- PRINT DATA is part of the order and must be properly prepared before the order is sent to production - in the correct file type, in the correct colour space, in the correct scale, in the correct resolution and with the correct file name, thus avoiding possible errors in the production of your order. See PRINT DATA PREPARATION LARGE FORMAT PRINTING and PREPARATION OF PRINT DATA FOR SMALL-RUN PRINTING
- POLES IN TEMPERATURE BELOW 12° C are without guarantee - see TEMPERATURE CONDITIONS FOR COATING
- TYPE OF FINISH - specify any details that could be claimed after production - e.g. in the banner order, specify the distance of the eyelets (30 - 50 cm as standard), edge reinforcement, etc.
WHAT CAN I ORDER ?
- I AM ORDERING A WINDOW OR CAR COVER - HOW TO PREPARE THE MATERIAL?
In the case of ordering a coating on a material belonging to the buyer or another entity with which the buyer has a business relationship - e.g. car coating, window dressing, overlays of the buyer's boards, billboard surfaces, etc., the surface material must be brought to a condition suitable for coating, i.e. the material must be properly cleaned before gluing. Cleaning of the surface before gluing or removal of old graphics must be ordered in advance by the buyer. If at the time of ordering the decal is not familiar with the condition of the decal, the production company shall be liable for the costs of the decal. SRP, s.r.o., based on the information from the technicians who carry out the coating, is entitled to charge the buyer or prepare an additional budget for the cost of cleaning, which then becomes an integral part of the entire quotation, or to inform the buyer of the condition of the surface that is not suitable for coating and invite the buyer to have the defects removed, as this is an obstacle to the completion of the custom production ordered by the buyer. At the same time, the right of Co. SRP, s.r.o. to account for the work associated with the order until such time as the work is interrupted due to this impediment and to account for any extra costs, including any downtime associated with it.
TEMPERATURE CONDITIONS FOR POLEP - stickers can only be made in temperature conditions above 12° C, stickers in colder conditions are not recommended, we only make them at the express request of the customer and the client is aware that these stickers can not be claimed. When painting a car in winter, acclimatization is necessary (to compensate for the temperature difference) for about 8 - 16 hours, so count on an earlier introduction of the car to the place of painting, we recommend the afternoon to arrive - in the morning the realization of the painting on the date agreed with the production.
- HOW TO ORDER A GRAPHIC DESIGN?
The graphic design must always be ordered in writing and quoted separately from the actual production.
Along with the written order for the graphic design, please provide the exact assignment and materials for its creation: texts, possibly photographs, graphic manual and other materials. Before starting work on the graphic design, you must agree in writing with the producer on the amount of the fee for the graphic design. The price for the graphic design does not include the cost of the author's photographs or images or the purchase of photographs from photo banks. Graphic designs are submitted to the client in a number of 2-3 designs, the price includes a proportional amount of corrections - provided that the client has supplied all the documents, in case of a disproportionate number of corrections, when the client requests changes in the assignment compared to the original, the client additionally pays dtp work/hour according to the valid price list. It is possible that proofreading will be dealt with directly with our graphic designer and prices for further production of the job again with the production.
Please note: In the case of the creation of the ordered graphic design, the printing of the order will start only after written approval of the proof by the buyer. Buyer understands that commencement on production of the order will be delayed until after such approval. If the Buyer and the Producer do not agree on the appearance of the ordered graphic design, the Buyer shall pay the costs incurred in the production of its graphic design. However, even if these costs are paid, the buyer may not use the graphic design, for which only the cost price has been paid, for other implementations, as this would violate copyright law.
We do not charge for graphic design if the client supplies it himself (we only provide dtp), i.e. an ochotted layout with precisely defined types, cuts and font sizes, sizes and numbers of images, and with precisely defined placement of the logo and other graphic elements in a precisely defined format.
Measuring before graphic design - e.g. for shop windows or cars - if the exact dimensions are not specified by the client, costs (travel, time) are charged.
Mutations from the graph. design - e.g. business cards with multiple names, different types of catalogues, product leaflets, etc. - after approval of the graphic design, the client approves the individual mutations, which are processed at the hourly dtp rate until the approval of individual proofs. In the case of large format prints, the graphic. designs often work with lower resolution data, so processing to a usable data size for printing (in sharp data) must be counted as dtp, see table.
If the buyer fails to deliver the print data or supporting documents for the ordered graphic designs within the specified time limit, or if the quality of the print data and graphic documents is not sufficient for the production of the order, the final delivery date of the order shall be postponed by the time required for the order to be put back into production. If the buyer insists on the pre-agreed deadline, the technology and process will allow the order to be produced, subject to the approval of the production manager, the buyer is aware of the extra costs associated with the re-arrangement of production. These costs must be communicated to the buyer for approval prior to the start of the reorganised production.
I AM ORDERING A SMALL-RUN SHEETFED PRESS - CAN YOU ADVISE ME?
We print in the highest quality on a printing machine that is one of the top in the Czech Republic.
PREPARATION OF PRINT DATA Small-run sheetfed printing
- Table of examples of products, recommended weights and use of the most common materials
Product Paper Material name abbreviation Grammage Lamination (recommendations) Business card Chalk matt KM 300 - A7 card, calendar, etc. Chalk matt KM 300 Mat. DL card, PF, invitation Chalk matt KM 300 Mat. Postcards Postcard board (face semi-gloss, reverse matt) PK 300 - Tickets (can be numbered) Woodfree offset paper BO 80 - Tickets (can be numbered) - deluxe Chalk matt KM 170 -200 - Paper sticker sheet for A3 Paper sticker PS ?? - Paper sticker with a cut (shape of the cut according to the manufacturer's offer - www.rayfilm.cz and client's wishes, we do not keep in stock, supplied by the client) Paper sticker PS 100 - Self-stamping paper (e.g. inventory or order sheets, locker room tickets) Carbonless paper ?? 60, 80 - Envelope DL, C5, C6, C4 Woodfree offset paper DL, C5, C6, C4 80 - Letterhead, letter paper Woodfree offset paper BO 80 - Brochure - cover Chalk matt KM 300 Mat. Brochure - inner sheets Woodfree offset paper BO 80 - Brochure - inner leaves - luxury Chalk matt KM 100 - A4 booklet with V1 binding on short side Chalk matt KM 100 - Menu Chalk matt KM 300 Matte, gloss - encapsulation recommended * Atypical formats - e.g. A4 portrait folders up to 5 pages in a row Chalk matt KM 170 -200 - Atypical formats - e.g. A4-width folders up to 4 pages in a row Chalk matt KM 170 -200 - Calendars A4, A3 Chalk matt KM 170 -200 - Calendars A4, A3 Chalk gloss KL 170 -200 - * encapsulation - double-sided lamination, the printed paper is in a pocket made of hard laminate with overlap - like an ID card
Notice:
- Glossy papers are thinner at the same weight.
- We keep both matt and gloss materials in stock, we list matt materials in the table because they are more common.
- Letter envelopes with a window cannot be printed with digital laser printing.
- Material supplied by the client-please note that some materials cannot be printed on using the digital laser method (e.g. graphic paper with a metal surface, envelopes with a window, some types of stickers and foils, etc.), when printing on printable supplied paper we charge 50 CZK (the cost of format reconfiguration on the printer) and also the price for prints of dummy prints (test prints necessary for the production of the order), therefore the client must supply a reserve - extra paper - about 10 sheets
I AM ORDERING LARGE FORMAT PRINTING - CAN YOU ADVISE ME?
PREPARATION OF PRINT DATA Large format printing
- Table of examples of products, recommended weights and use of the most common materials
product Material Material name abbreviation Weight/thickness lamination Billboard Bill. Paper. BBS 115 g/m2 - Billboard banner B 450-650* - Billboard Self-adhesive film SF 10 0 mic. -,Mat., satin Megaboard-fasade Banner B 450-550 g/m2 - Megaboard-fasade mesh** M 240-370 g/m2 - Car tarp banner B 650-900*** Always liquid laminate Advertising tarp banner B 450-650* -, liquid laminate Advertising boards - printing boards PVC - boards D-PVC-2 (až 10) 2-10 mm**** Advertising boards - ALUBOND - printed boards ALUBOND - stronger plate with aluminium coating D-ALU-2 (až 4) 2-4 mm**** - Advertising boards - POLYCARBONAT - printing boards POLYCARBONATE - chamber board D-PC-4,5 (až 16) 4,5-16 mm**** - Advertising boards - KAPPA- printing boards for interior only KAPPA - line - surface paper
KAPPA - plastic - PVC surfaceD-KAP-3 (až 10) 3-10 mm**** - Advertising boards - POLYPROPYLEN - printed boards POLYPROPYLENE - microplate - chamber plate D-PP-3 (až 10) 3-10 mm**** - Advertising boards - PLEXI- printing boards PLEXIGLAS - ACRYLATE (PMCA) D-AC-1,5 (až 20) 1,5-20 mm**** - Advertising boards - covering boards (ALL ABOVE) with printed self-adhesive foil PVC + SF (+printing solvent = higher colour fastness) D+SF SEE ABOVE Matte, gloss Sticker exterior/interior Self-adhesive film SF 3 – SF 10 Matte, gloss, satin Poster Paper - CLV, BBS, poster P-CLV, P-BBS, P-Pap 115, 135, 150, 200 g/m2 - Photo Photopaper P-F 270, 300 g/m2 -,matt, gloss, satin Image Canvas - canvas CAN 280, 440 g/m2 -, liquid Window graphics Self-adhesive foil ONE vision - Windows SF-W 50 – 80 mic. Special Windows lam. Flag, fly wing PES 110 flag T-PES 110 g/m2 - Carpet Carpet PES K-PES - - Textile decoration - up to 5m roll width Airtex T-Air 280 g/m2 - Textile decoration - sublimation Satin, Pavel T-Sat, T-Pav 170, 200 g/m2 - *The grammage used depends on the strength requirements, for a billboard banner in 650 grammage it is used for extreme strength requirements.
**Mesh (mesh) - selection according to the requirement for light and wind permeability - dense, medium and thin mesh (may not depend on the weight).
***900 grammage for car cover is used only for semi-trailers.
**** The use of material thickness depends on the strength requirements, exterior-interior location, installation method, and material size.
HOW TO PREPARE PRINT DATA?
PREPARATION OF PRINT DATA
Large format printing- printing from roll materials, e.g. banners, billboards, posters, printing on boards, on plexiglass,...
Plotter - cut graphics from self-adhesive foils
Small-run sheetfed printing - printing on sheet, e.g. business cards, brochures, calendars,...
HOW TO DELIVER PRINT DATA?
TRANSFER OF PRINT DATA
Print data is included in the order. We only accept print data in the following formats PDF and TIFF, see file type for more information.
- BY E-MAIL - data can be attached to the order in the e-mail but up to 10 MB
- FTP - our ftp.srp-reklama.cz – inform the producer by email with a link to where exactly the files are located
-publicly accessible storage in a common folder HOST - password HOST - create a folder with the name of the client and place the data in it
-storage inaccessible to other clients - private folder with the client's name accessible only with a password - check with the producer and we will set up a private folder with an assigned password - THROUGH PUBLIC DATA STORES ON THE INTERNET - e.g. www.uschovna.cz, www.uloziste.cz, www.ulozto.cz Also, please don't password. Please note: EDISK storage does not allow downloading multiple files at the same time, so please choose a different storage when sending multiple files.
- BY MAIL - address not only to spol. SRP s.r.o., but always include the surname of the producer you are dealing with so that the data reaches his/her hands.
- DELIVER IN PERSON the checked data (selected for printing in SRP s.r.o.) INCLUDING DESCRIPTIONS AND COMMENTS on CD, DVD, Blu-ray, Flash or other data carriers connectable via USB - free of viruses.
Please note: If the data is handed over in person without prior arrangement, the producer may not be able to check the data on the spot and return the media.
- CAN I SEE A SAMPLE ORDER?
Patterning must be ordered in writing from the production and the client pays for the patterning. If you wish to change the colouring of the job during printing - the so-called data adjustment in the printer, this is of course possible, please note that this is also a paid service and must be arranged in advance with the production.
- CAN I MAKE CHANGES TO THE PRODUCTION OF AN ORDER AFTER IT HAS BEEN PROPERLY ORDERED?
After the order has been duly accepted, it is entered into production by the producer and changes to the parameters entered by the buyer are possible only after written agreement with the producer, who will assess any costs incurred according to the status of the order in production. A change in quantity compared to the original order (reorder) is recorded as a new order by production and may be invoiced separately.
Changing the date - shortening the date - compared to the original order is possible only after written agreement with the producer and his approval, whether it is possible at all. The Producer will assess the costs incurred and inform the Buyer of them.
Cancellation of the order is only possible in writing. The production company will stop the order in production and assess the costs incurred, inform the buyer about them and the buyer is obliged to pay them - according to the status of the order in production - up to 100% of the agreed price.
- HOW WILL THE ORDER BE PACKAGED?
Personal pick-up
- Roll materials wrapping rolls in stretch film - included in the price of the order
- Plate materials wrapping the plate in stretch film - included in the price of the order
All other methods of packaging boxes, tubes, packaging in parts according to the distribution list, etc. must be specified in the order.
If you have a request to inspect the order upon receipt, please indicate so in the order, this way you will avoid unnecessary manipulation with unpacking the order and reduce your time during shipping.
Delivery of the order
Unless otherwise ordered by the buyer, the order is packed and shipped as standard to avoid damage during transit. Roll materials are packed in tubes or boxes, large rolls e.g. 3 or 5 metre fabrics or banners that must not be folded are wound on a spool and wrapped in banner film. Large facade banners are folded into a cube wrapped with a banner. The board materials are packed in cartons or boxes, the paper board materials are additionally interleaved with a solid board to prevent breakage when folded. Billboards are packed in boxes in the appropriate number according to the distribution list.
The price for packaging and shipping must always be part of the quotation sent by the production company SRP, s.r.o. to the buyer for approval.
Order forwarding
CAN I PICK UP MY ORDER IN PERSON?
Yes - according to the ordered product.
EXPENDITURE OF PROCUREMENT
SRP s.r.o., Podnásepní 1d, Brno
tel.: +420 533 433 922
CAN I HAVE MY ORDER SHIPPED? HOW?
GLS:
delivery within 24h
Size max: 2 m
weight max: 30kg
price: 150,- Kč
COD: +38,- Kč
OVERSIZE SHIPMENTS over 2m, over 30kg
Toptrans:
delivery within 24h
price: over 2m up to 15kg approx. 350,- CZK
COD: 100,- Kč
Calculating the price of Toptrans
